Shipping policy

Orders are processed and prepared for shipment within 2 business days, excluding holidays. 

We strive to provide you with the best price for the shipping methods we utilize so that your order is insured in the event of any damage during shipment.

Lost, stolen, or misplaced packages are not eligible for refunds or replacements. If you experience a delivery issue, please contact support@ricottaware.com so we can help you investigate with the shipping carrier. 

Please refer to our Refund Policies regarding damages incurred during shipment, or any missing or wrong items in your order.  All claims are subject to the review of the carrier that was utilized for your shipment.